Dell Still on My Mind, Although Taking a Back Seat to Hurricane and Vacation

While Katrina for the time being has rendered insignificant our stories involving battles with Dell customer service, and we've reached the midpoint of our stay at the lakehouse for some much needed battery recharging, I've taken a brief respite from my documentary feed. Although out of sight, Dell remains on my mind. My mother just shot me this from Slate's Daniel Gross: "Is Dell Dying?". Also, Steve Rubel offers up some advice for Dell, proposing a link for Dell praise dellpraise and complaints dellcomplaints.